What do I do if I receive the wrong item in my order?Updated 11 days ago
Please report your order issue in our
[link to live Order Management portal] for further assistance.
Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.
While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll be sure to resolve the situation!