What do I do if my item(s) arrives damaged?
Information regarding the receipt of damaged items.
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Delivery Issues
My order was marked delivered but it’s not here!
What to do if your item shows as delivered but you don't think it has been.
What happens if my package is lost or arrives in a damaged state?
What to do if your order is lost in transit.
What do I do if I receive the wrong item in my order?
What to do if you receive the wrong item(s).